Reporting & analytics
- Embedded Power BI dashboards scoped to your organization
- Corridor and site-level performance summaries
- Exportable periodic reporting packages
Capabilities
What the ITS Portal will deliver
The portal is being rolled out in stages. This is the capability set planned for Quarterhill ITS customers.
System health
- Device and subsystem availability views
- Service-level attainment against contract
- Planned maintenance visibility
Support & ticketing
- Submit and track service requests
- Escalation path and status history
- Contact routing by program
Documentation
- Configuration and integration references
- Release notes and firmware advisories
- As-built and commissioning records
Deployment overview
- Inventory of contracted sites and devices
- Program milestones and delivery status
- Regional program contacts
Enablement
- Operator training material
- How-to guides for portal features
- Onboarding checklists for new users